At Badass Holster, your satisfaction is our mission. If you’re not completely happy with your purchase, we make returns quick and hassle-free. You may return any gently used holster within 10 days of purchase for a full refund — no restocking fee. Prefer a replacement? No problem—our lifetime guarantee has you covered.
Returned holsters must be in good condition and include all original components. Please contact our Customer Care team before sending any returns. Shipping costs are non-refundable.
Fit Guarantee
Our holster is built to fit 90%+ of common pistols. If yours doesn’t, we’ll make it right — a free replacement or a full refund, no restocking fee. So the guarantee stays fair for everyone, here’s how it works:
Step 1 — Break it in. New holsters arrive snug. Squeeze the sides together and cycle your pistol in and out a few times. Most “doesn’t fit” cases resolve right here.
Step 2 — What “fits” means. Your pistol seats fully, the trigger guard is covered, and the holster retains the pistol when turned upside down. If it passes that test, the holster fits.
Step 3 — If it still fails. Contact Customer Care with your exact pistol make/model, any modifications, a photo of the pistol seated in the holster, and a short video of the upside-down retention test.
Resolution. Passes the test → our standard 10-day return applies (shipping non-refundable). Genuinely fails on a supported pistol → we replace it free or refund you in full and cover return shipping.
Not covered: pistols outside our compatibility list — oversized lights/lasers, compensators, aftermarket slides, or custom builds (use our Wide Body for lights/lasers) — or any damage or misuse. One fit-guarantee resolution per order. We may ask you to demonstrate the issue or test the returned holster against your pistol model before issuing a fit-guarantee refund or replacement.
Online Orders
Contact our Customer Care team to initiate your return or replacement.
Include your order number and reason for return in your message.
Once approved, ship the item back using your preferred carrier.
Refunds are issued in full — no restocking fee.
Purchases Made with Shop Pay or Afterpay
Returns will be processed as normal.
Refunds will be credited back to your original payment method.
Processing times may vary depending on your payment provider.
Buy Online, Pick Up In-Store Orders
Returns must still be initiated through Customer Care.
A receipt or order confirmation is required.
Retail Store Purchases (If Applicable)
Return your holster with your receipt within 10 days of purchase.
Without a receipt, we can offer a store credit or exchange.
Important Notes
We cannot accept shipped returns without prior authorization.
If we shipped the wrong item:
Contact Customer Care to resolve the issue.
If available, we’ll ship the correct item at no cost.
If out of stock or discontinued, we will issue a full refund.
All returns must be postmarked within 10 calendar days of delivery.
If you have any questions, our Customer Care team is here to help! Contact us via email at
contact@badassholster.com
or through our website’s contact form.